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I had been fortuitous ample for being on board American Airways Flight #32 (LAX – JFK) on labor day….my spouse And that i ended up seated separately…we had a Dying while in the spouse and children and have been planning to nyc for any funeral…….

Please refund by complete fare including the added $twenty I paid out for That which you explained was going to be additional space.

My flight was to leave at six a.m. meaning leave your mattress and your own home before the crack of dawn. Only to experience protection after which sit while in the airport lounge because the crew was struggling to fly.

I can't get the criticism segment on the American Airways Web-site to operate. So Here is the only place i can find to publish my information right before mailing it towards the cooperate Office environment.

My American Pal purchased tickets on my behalf but I have acquired no info from you. I haven’t acquired any “number” from you — how am I suppose to select up my ticket at Narita airport?

I'm sorry to claim that our experience on the AA counter in Newark was fewer than stellar – Of the two shopper service reps in the counter assisting passengers checking in, one particular dedicated her time for you to ONLY Top notch passengers, and the other woman seemed to do as minor as is possible – too fast paced worrying about what Everybody else was doing – all apart from what she could possibly be undertaking! As the line grew for a longer time, the significantly less interested she turned, and her Mind-set was horrific – It took us a lot less the perfect time to get to your Airport than it did standing in line to check in! (around an hour or so with only 4 men and women in front of us). By the time we stepped up to the counter – a new representative bought on board – we needed to “tranquil ourselves down” – it is possible to imagine how the opposite forty or so men and women started to sense behind us! While you regularly attempt to tell us, you “care” about the passenger, and this particular person could use a certain amount of Angle adjustment – or come across her An additional placement!

I have a ask for reference range 14716375252 from a journey taken very last Nov. I wish to know the companies reaction.

On 7/18/fourteen my husband and I ended up on your own flight 67 from BCN to Jfk. We boarded the aircraft and found that it had no wifi or entertainment possibilities in the seat. If the food was served we asked the flight attendant In the event the meal had any peppers(the vegetable) in it as the “chicken” along with other components were being unrecognizable. My husband is highly allergic to peppers and he needed to be selected there were none. The attendant reported she had no notion of exactly what the meals substances have been in possibly variety so he didn't try to eat. How tough would it not be to your catering dept to ship an index of components for this kind of issue? The plane by itself was aged and alert on the inside. When got on the plane, the coach part smelled of fecal matter and it took very some time to the smell to dissipate.

We boarded the airplane and there have been 2 awesome gentlemen attendants. They served just one spherical of beverages in a short time and never came back close to and requested if we needed the rest to drink.

After i arrived in Newark, AA knowledgeable me which visit site the ticket agent had didn't “scan” my bag, and Consequently, even at 7:00 p.m., they might not arrange for my bag to get on A further flight to Newark that evening.

The girl who was assisting me using a wheel chair had no familiarity with the DWF airport by itself. When she could not consider me on the boarding gate she still left me on the way in which.

I used to be overcharged for a third piece of baggage on a global journey United states to Uruguay. I've experimented with using the website e mail to test to secure a refund; no reaction.

So Here's my Pal owing at get the job done and my son concerned and bewildered standing for the gate and waiting in line To learn more. Ultimately your workers instructed them that the flight was intending to board all over again and it never did. Lori needed to get back to her small small children that night and her position another morning, once the attendant stated the flight was cancelled. Your staff members commenced administering adjust flight information and lodge details. Lori life around an hour absent and experimented with to obtain a practical lodge for them to invest the night time. By the point it absolutely was her switch, there were no hassle-free lodges still left in the area. Through this time, I'm on a person cellphone with American Airlines and my partner is on Yet another and Lori is waiting around in one line beside my son who stood close to her in A different. They finally reticketed Every person around the flight. My son, the small that I invested $one hundred fifty to generally be escorted and cared for by your airline, wasn't placed on the subsequent probable flight to return property to his family, but rather was placed on an American Airways flight the following working day.

Thanks for speaking to American Airways Purchaser Relations. That is an automated acknowledgment, giving me an opportunity to share along with you immediately what is happening with the concept.

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